I do agree that some sort of mid-level manager should be implemented. As you grow above 30 businesses, it becomes almost unmanageable on your own. Whether it be some kind of District manager to oversee up to 8 units or a store manager to oversee each unit (which in my opinion is maybe too micromanagement). As a company leader, you may deal with district or even regional management, but you’re not dealing directly with the employees on a daily basis. I do believe that dealing with employees is a nice touch of realism, however the company leader does not always interact with employees like that on a daily basis once you reach a certain point with company growth.
I think the more we have many businesses, taking care of the small things for a business becomes more difficult, with many employees, demand, and efforts to continue to open new businesses, having a manager/director who can handle everything we do now is a good step, maybe managers that can be set for each area or others.
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In real life, we rarely have the opportunity for grassroots employees to express their opinions directly to the company’s senior management, so the most direct way is to first add the role of store manager, and use the store manager to summarize the needs of the store’s grassroots employees. The store manager can be responsible for the store’s automatic shift scheduling, automatic uniform distribution, store grassroots employees’ demand response, and store pricing planning. Adding this role is not to reduce player participation, but to let players decide whether to let the store have this role, reducing the complicated management procedures at certain times.