The idea of this is to make a similar concept as calling a store to place a scheduled delivery, however you can call a store for pickup that allows more than 18 items.
For example placing an order with IKA for 20 tables, chairs and computers that will be ready for collection at a date and time you spoecefiy (similar to current delivery).
However when ready you can take your vehicle to the loading bay of the shop and use a forklift to load 60 items into your Freight Truck and deliver them yourself.
whats are your thoughts?